The Rural Municipality of Rosedale is dedicated to providing its services in a way that respects the dignity and independence of all people. We are also committed to providing equal opportunity to access municipal services for all.
The Accessibility for Manitobans Act (AMA)
The Rural Municipality of Rosedale of Manitobans Act (AMA) was passed December 5, 2013. Its goal is to enable the implementation of the measures, policies, practices and other requirements necessary to make significant progress towards achieving accessibility in Manitoba by 2023. The legislation requires accessibility standards to be developed over the next several years. The standards will address barriers and set out requirements in five key areas of daily living. These standards are:
- Customer service
- Information and communication
- Built environment
The Customer service standard was adopted in 2015 and the Rural Municipality of Rosedale is aiming to be compliant by 2019. The standard requires organizations to identify, remove, and prevent barriers to customer service. Where this is not possible they must provide equivalent customer service. To provide accessible customer service, organizations need to:
- Review physical barriers that prevent customers from receiving service
- Consider the communication needs of clients
- Allow service animals
- Allow assistive devices such as wheelchairs, walkers and oxygen tanks
- Let customers know when accessible services are not available
- Invite customers to provide feedback
- Understand The Human Rights Code (Manitoba) and provide reasonable accommodations
- Train staff on accessible customer service
The Rural Municipality of Rosedale will review all programs, services and new initiatives to ensure accessibility.
The Rural Municipality of Rosedale will make information available in an accessible format or provide communication supports to people with disabilities in a way that considers their disability.
For more information on the Rural Municipality of Rosedale’s Accessibility Plan, please contact our office or follow the link at the top of this page:
To learn more about the Accessibility for Manitobans Act, visit http://www.accessibilitymb.ca/
Disabilities Issues Office (DIO)
630-240 Graham Avenue
Winnipeg, Manitoba, R3C 0J7